Passenger handling course for check-in, boarding and disruption handling skills.
The passenger handling course focuses on people at the airport: check-in, boarding, service recovery and clear communication. Passenger handling is also a module in the cabin crew course.
Role-play and customer-service exercises are used so students practise passenger service language, not only theory.
Good for airport service training, cabin crew applicants and customer service staff moving into aviation.
Roles can include airport customer service, airline ground passenger teams and further cabin crew study. Placement is not guaranteed.
Passenger handling is the airport-facing work of checking passengers in, boarding flights and solving service problems.
Yes. The cabin crew programme includes passenger handling, grooming and interview preparation.
Check-in and boarding topics are taught in this passenger handling course and related airport courses.
Confirm the next intake, fees and eligibility with International Airline Ticketing Academy in Colombo.
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